"We had six people working from ICM's Business Continuity centre recently when we had a problem with our telephony system. It's good to know that we can rely on ICM, their outstanding technical support and flexibility is reassuring"
Central Borders Housing Group
Housing Associations and Business Continuity
In 1998 the Housing Corporation introduced risk management into Performance Standards. In 2002 the Corporation issued its Regulatory Code which says that 'Housing associations must operate a framework that effectively identifies and manages risks, identifying all major risks that might prevent them achieving their objectives, with the necessary arrangements to manage risks and mitigate their effects'.
Housing Associations face increasing challenges through the need for regulatory compliance and an ever growing demand for social housing. Some housing associations offer support for older people, people with disabilities and learning difficulties, and people who have been homeless. In order to continue to provide homes and core community services for the most vulnerable members of the community, it is important for Housing Associations to embrace business continuity as a discipline that involves every aspect of their operation.
Dover District Council
"Having a business continuity plan that utilises the services of ICM gives me the peace of mind that if we needed to invoke our plan, we could continue to deliver critical services to the region. ICM's business continuity people are friendly and efficient but above all, provide a quality service."Andrew Watson, Senior ICT Manager, Dover District Council