"We enjoy working with ICM to seize opportunities that push the boundaries of the
traditional approaches to Business Continuity"
Ben Paterson, Head of Business Continuity Management, Norwich Union Business Protection, Norwich Union - Aviva
Technical Support
All of ICM's technical engineers are in house and experts in their field. This means that our clients receive a consistent level of service and are supported every step of the way by the same team of specialists, who have a full understanding of the client environment and immediate access to information on all previous relevant history regarding client operations, invocation and testing.
In Inner / Outer London, we have an impressive depth of engineering expertise. Each business continuity centre has its own engineering team based on site, and with an additional IT Recovery resource across the region, we have over 60 support specialists covering Inner and Outer London in total.