"After a phone tunnel fire affecting 130,000 businesses including Yell,
ICM’s efforts helped us to be up and running quickly with minimal disruption"
YELL
Business Continuity Centre Facilities
All ICM centres offer
- Workplace Recovery
- Pre-equipped Positions & PCs
- Fully Equipped Dealer Positions
- DDI Telephony
- Datacentres/ Computer Rooms
- Faxes/ photocopiers, printers
- Meeting & Conference Rooms
- Rest Areas & Kitchen facilities
- On-site Security
- On-site Parking
Central England Business Continuity Centre
- 6,000 sq ft of workplace
- 3 recovery suites
- 120 positions, including DDI telephony
East Anglia Business Continuity Centre
- 3,000 sq ft of workplace
- 1 server/communications room
- 2 recovery suites
- 75 positions, including ACD telephony
East Midlands Business Continuity Centre
- 12,000 sq ft of workplace
- 1,000 sq ft of on-site datacentre/secure hosting
- 4 recovery suites
- 320 positions, including ACD telephony
London (City North) Business Continuity Centre
- 11,045 sq ft of workplace
- 1,465 sq ft of secure hosting
- 8 recovery suites
- 296 positions, including DDI telephony
London (City) Business Continuity Centre
- 35,000 sq ft of workplace
- 4,000 sq ft of on-site datacentre/secure hosting
- 15 recovery suites
- 618 positions, including DDI telephony
London (Essex) Business Continuity Centre
- 73,000 sq ft of workplace
- 6,000 sq ft of on-site datacentre/secure hosting
- 41 recovery suites
- 1,698 positions, including ACD telephony
London (Kent) Business Continuity Centre
- 11,560 sq ft of workplace
- 1,000 sq ft of on-site datacentre/secure hosting
- 4 recovery suites
- 300 positions, including ACD telephony
London (North West) Business Continuity Centre
- 10,787 sq ft of workplace
- 1,929 sq ft of secure hosting
- 11 recovery suites
- 346 positions, including DDI telephony
London (South West) Business Continuity Centre
- 95,000 sq ft of workplace
- 10,000 sq ft of datacentre/secure hosting complex
- 17 recovery suites
- 1,450 positions, including ACD telephony
North West Business Continuity Centre
- 24,000 sq ft of workplace
- 2,000 sq ft of on site datacentre
- 8 recovery suites
- 430 positions, including ACD telephony
Scotland (Central) Business Continuity Centre
- 18,000 sq ft of workplace
- 3,500 sq ft on-site datacentre
- 10 recovery suites
- 520 positions, including ACD telephony
South West (Bristol) Business Continuity Centre
- 20,000 sq ft of workplace
- 2,000 sq ft of on-site datacentre
- 6 recovery suites
- 476 positions, including ACD telephony
West Midlands Business Continuity Centre
- 15,745 sq ft of workplace
- 3,207 sq ft of on-site datacentre/secure hosting
- 11 recovery suites
- 450 positions, including DDI telephony
West Yorkshire Business Continuity Centre
- 10,200 sq ft of workplace
- 2 server/communications rooms
- 2 recovery suites
- 270 positions, including DDI telephony