ICM Workarea environment

Business Continuity Professionals

ICM knows Business Continuity better than any provider in the business continuity field.

Workarea PCs

ICM's recent takeover by Phoenix and subsequent merger with NDR has enabled us to increase massively our investment in crucial business continuity services. Now more than ever we have the infrastructure, support services, national reach and skilled personnel to make us your first choice for business continuity solutions.

Exceptional Facilities

Our growth has made us more responsive and easy to do business with than any other BC supplier. To our nationwide Business Continuity Centre network we have added a new 95,000 sq ft BC facility; located at Farnborough, this is one of the UK's largest and best-equipped. As a Group we offer some 1,000 skilled field and onsite engineers, more than 7,500 BC seats and accreditations with all important vendors.

Unrivalled Transparency

Based on proven risk-management techniques, our Voluntary Supplier Risk Declaration process gives us better control over shared seats – contracts we limit to a maximum of 25 to one. Since our competitors' equivalent is often over double this figure, we are better able to advise on your exposure to risk, and ensure your experience with our facilities is optimised.

  • rapid growth + more investment = enhanced BC services
  • BC & risk management expertise now best-in-class
  • nationwide reach
  • founding partners of The Business Continuity Institute
  • most transparent BC provider in UK

Key Services

Watch a short animated illustration of ICM's key services

click here to view

Latest News

Business Continuity surviving the downturn as ICM announces largest contract to date

further details

Business Continuity News

MTPD: the jury's out...

further details