"After a phone tunnel fire affecting 130,000 businesses including Yell,
ICM's efforts helped us to be up and running quickly with minimal disruption"
YELL
Communicating in a crisis - Risk UK - June Issue
16 June 2010
Good communication in a crisis, both before and during the event is a key component of a successful business continuity plan. Who you inform and how you keep in touch is vital to keeping a company active and focused during an incident.
To find out more about these key areas, Risk UK spoke to Mike Osborne and Roland Mann of ICM who explained the relationship between successfully coming through an invocation and efficient communication.
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