"After a phone tunnel fire affecting 130,000 businesses including Yell,
ICM's efforts helped us to be up and running quickly with minimal disruption"
YELL
Latest News
Below you will find the most recent news about ICM.
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August 2010Business Continuity surviving the downturn as ICM announces largest contract to date
Contract Extended and Current Services Upgraded
ICM Continuity Services, part of the Phoenix IT Group plc, has announced that it has been awarded its largest contract to date by a London based global financial services group. The £3.44m per annum, five and a half year bespoke agreement creates a total contract value of £19m and will see ICM provide one of the largest dedicated UK stand-by dealing capabilities to be located outside of the City of London.
read the full article >>>
July 2010ICM Newsletter Summer 2010
ICM Continuity Services publishes its Summer Issue of ‘Continuous Business’ the newsletter for Customers. In this issue there are product features on Emergency Office and Shadow-Planner along with the upgrades to the communications network. A review of the latest Customer User Group, the introduction of a Customer Survey and upgrades to the ICM fleet of mobile recovery units and the trends and benefits of regular testing. Also covered, opinion pieces on the importance of Supply Chain and the massive advances in virtualisation and what this means to Customers. download the PDF >>>
June 2010CIR publish their 2010 Awards Review Supplement
CIR reviews each of the winners in their 2010 review supplement. ICM’s award winning Emergency Office can be seen on page 33 of the review. download the PDF >>>
Date: 16/6/2010Communicating in a crisis - Risk UK - June Issue
Good communication in a crisis, both before and during the event is a key component of a successful business continuity plan. Who you inform and how you keep in touch is vital to keeping a company active and focused during an incident.
To find out more about these key areas, Risk UK spoke to Mike Osborne and Roland Mann of ICM who explained the relationship between successfully coming through an invocation and efficient communication.
download the PDF >>>
ICM Continues to Grow and Invest
This week the Phoenix IT Group announced its full year results to 31st March 2010. The results show ICM’s continued growth despite the uncertain economic outlook and tough trading conditions.
A specialist business continuity provider within the Phoenix Group, ICM has significantly invested in new datacenter space, launched new services for customers and acquired the UK assets of Office Shadow. The latest version of ICM Shadow-Planner business continuity planning software is due for launch in September this year, representing an investment of over a million pounds.
With Online Data Back-up, Replication and the award wining Emergency Office all launched, it has been another busy and successful year for ICM.
read the full results on the Phoenix website>>>
May 2010Don’t Bury Your Heads in the Sand
Mark Lane from Business Today interviews Mike Osborne, Managing Director of ICM Continuity Services on the changes business continuity has seen over the past two decades.
Spring, Issue 6, Business Today
read the full article >>>