"After a phone tunnel fire affecting 130,000 businesses including Yell,
ICM's efforts helped us to be up and running quickly with minimal disruption"
YELL
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Whitepapers
Beginners Guide to Business Continuity
While bombs, fires and floods capture the headlines, almost 90% of crises are nowhere near as dramatic. It is these quiet catastrophes that have the potential to damage your organisation’s most valuable assets; its brand and reputation. These can be destroyed very quickly unless strongly defended at times when the speed and scale of events can overwhelm normal operational and management systems. download pdf >>>
ICM's Emergency Office Solution
People and systems need to stay connected during a business interruption, but this is an issue when staff and / or IT systems are at the root of the disruption. In this paper, we discover if it is possible to bridge the gap between staff and IT systems in any eventuality. download pdf >>>
Making Your Business Disaster Ready with Virtual Infrastructure system
Business continuity and disaster recovery (DR) planning are critical to managing risks in a successful business. Between 60-90% of companies that don’t have a proactive disaster plan find themselves out of business within 24 months of experiencing a major disaster. download pdf >>>
Supplier Statement on Business Continuity Services relating to a Pandemic
Given the specific challenges raised by a potential Global Pandemic, the undersigned UK Business Continuity Providers have been asked to issue a joint statement of clarification of their approach and capabilities in respect of a pandemic event affecting their customers. download pdf >>>
Case Studies
Avon
You need to know that your company’s IT infrastructure is as well supported and backed-up as possible
When you’re a major international brand, with a market stretching over continents, you need to know that your company’s IT infrastructure is as well supported and backed-up as possible. download pdf >>>
Cathedral Capital
First invocation and the benefit of a comprehensive testing programme
The true test for a business continuity manager comes at the time when an invocation occurs and all their plans and strategising are finally put into action.The first time this happens can be a tense time for those involved, with business continuity managers under intense pressure to ensure everything goes to plan.This was no different for Colin Laurence, business continuity manager at London based insurance group, Cathedral Capital. When his 5th floor offices in the City were evacuated - due to a flood - it was down to him – and his business continuity partner ICM, to make sure the relocation went as smoothly as possible. download pdf >>>
Interservefm
Evidence of best practice in business continuity plans continues to grow
Interservefm is a leading player in the facilities
management market. Its approach is to focus on key clients
offering significant long-term revenue streams, building a
detailed understanding of their operations and adding
value with an integrated suite of related services.
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Melton Borough Council
Waking up to find head office gutted overnight by fire
Dealing with the immediate aftermath of a fire is a daunting and stressful time for any business or organisation.When you have nearly 50,000 customers relying on you daily for essential services and provision the potential is even worse. For Melton Borough Council, waking up to find their head office gutted by an early morning fire it was essential that they could operate ‘business as normal’ as quickly and efficiently as possible – and with ICM Continuity Services they achieved exactly that. download pdf >>>
Severn Trent Services Group
"We were looking for a firm that we could trust and who had solid experience"
For many firms, regular rehearsals of their business continuity plans are
rarely, if ever undertaken – leaving them ill prepared should the time
come when they need to invoke them.
Severn Trent Services isn’t new to business continuity. The firm has years of experience of rehearsals and planning but when they approached ICM Continuity Services for a fresh take on how they were doing things they soon realized how ICM’s approach differed markedly to other firms they had worked with.
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Travis Perkins
No place like home
The upheaval of relocating offices can be a deal-breaker for many businesses. Often a site or facility provides the crucial backbone to a company and without it the firm is unable to trade, produce its product or accommodate essential members of staff. Many firms provision for this eventuality with recovery centre facilities through their business continuity partner, however as Mike Osborne of business continuity firm ICM Continuity Services explains for some firms there is a need for another facility – bespoke demountable workspace built quickly and expertly to offer close-by-site facilities for key staff. download pdf >>>
Yell
Left hoping your back up processes have worked
After the March 2004 Manchester tunnel fire 130,000 businesses and residential phone lines were adversely affected – including Yell. With the efforts of ICM Business Continuity specialists and staff, as well as the team of YELL, they were up and running quickly causing minimal disruption to normal business.
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Business Continuity Centre Facilities
Central England (Northampton) Business Continuity Centre
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East Anglia (Newmarket) Business Continuity Centre
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East Midlands (Nottingham) Business Continuity Centre
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London City (Wapping) Business Continuity Centre
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London City North (Old Street) Business Continuity Centre
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London Essex (Romford) Business Continuity Centre
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London Kent (Sevenoaks) Business Continuity Centre
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London North West (Uxbridge) Business Continuity Centre
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London South West (Farnborough) Business Continuity Centre
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North East (Gateshead) Business Continuity Centre
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North West (Manchester) Business Continuity Centre
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Scotland Central (Glasgow) Business Continuity Centre
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Scotland East (Edinburgh) Business Continuity Centre
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South West (Bristol) Business Continuity Centre
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West Midlands (Birmingham) Business Continuity Centre
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West Yorkshire (Leeds) Business Continuity Centre
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